Travel Rewards
IC Insider makes earning travel rewards easy.
No more waiting for perks or grinding to earn points. Receive rewards instantly when you sign up and every time you book a stay.
Join today to unlock exclusive Insider rates, plus a reward each time you book directly on hotelmadera.com. Log in to your Insider account to view and redeem these special perks, see upcoming reservations, and manage all of your information to make the most of your next hotel stay in D.C.
Become an IC Insider and Enjoy:
Exclusive Insider rates at any participating Independent Collection Hotels & Resorts property
A special reward every time you book
Join IC Insider
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Learn More about IC Insider
IC Insider FAQs
Is IC Insider part of the hotel?
IC Insider is a loyalty program that gives guests who book directly with Independent Collection Hotels & Resorts special rewards to enhance their stay. It’s run by a third-party tech company that works with travel partners to offer guests who book directly special rewards and a better overall experience.
How do I select IC Insider rewards?
After you make a direct booking on the hotel website, you will be prompted to select rewards. Please note all rewards are released the day before check-in, so you should make any changes to your selections before that time.
How do I redeem my rewards?
Instructions on how to redeem rewards will be emailed to you before your check-in date.
Will I be able to redeem rewards if I live outside of the United States?
IC Insider offers a wide variety of rewards that can be redeemed within the U.S. or internationally.
Can I change my rewards after booking?
Yes, you can change your rewards up to 2 days before checking in by clicking the “Select New Rewards” button in the confirmation email from [email protected].
Do rewards expire?
Each reward has its own timeline. The confirmation email will include instructions that explain how soon the reward will need to be redeemed.
Who should I contact with any issues redeeming IC Insider rewards?
Please reach out to [email protected] with any questions. Someone from the team will get back to you within 1 business day.
Are there any exclusions?
You must book directly on the hotel website to be eligible for rewards.